Terms and Conditions
Effective Date: 1st May 2025
1. Booking & Payments
All bookings are subject to availability. A non-refundable advance payment is required to confirm appointments. Remaining payment is due on the event day. Bookings are not confirmed until payment is received.
2. Cancellations & Refunds
Cancellations must be made at least 7 days in advance for studio services and 14 days in advance for destination bookings. Late cancellations are non-refundable. No refunds are given for no-shows.
3. Timing & Delays
Please arrive on time. Delays from the client’s side may reduce service quality. For destination weddings, additional charges may apply for waiting or extra time.
4. Trials & Consultations
Bridal trials are by appointment and may be chargeable. A trial does not guarantee the date unless officially booked.
5. Travel & Destination Services
Travel charges apply for services outside our studio. For destination services, travel and accommodation must be covered by the client unless agreed otherwise.
6. Photography & Promotion
We may take behind-the-scenes content for promotional use unless you opt out in writing. We love seeing your tagged posts too!
7. Academy Enrollments
Course fees must be paid in full. Fees are non-refundable after course commencement. Certificates are issued upon attendance and completion.
8. Liability
We use professional, skin-safe products but cannot be held responsible for allergic reactions. Notify us of known sensitivities in advance.